The NYSDHR assigns an Investigator to each case. The Investigator will investigate the charge of discrimination by consulting both sides. The Investigator may have separate conference calls with both parties, may request an in-person factfinding conference, and may also request documents from the parties. The Investigator may also interview third party witnesses, usually by phone.
The investigator then writes up the findings and submits the file to the Regional Director, who will determine whether or not there is “probable cause” that discrimination occurred. This decision usually occurs within 180 days after Complainant filed the charge of discrimination.
You should cooperate with the Investigator by forwarding any information in your possession that supports your claim of discrimination – documents, emails, employee statements, etc.